Agents on phone calls can take three actions:

EndConversation: allows the agent to end the call, e.g. if the user says “Goodbye!”

DTMF: allows the agent to hit dial tones during a call, e.g. navigating a phone tree

TransferCall: allows the agent to transfer the call to another phone number

You can attach these as IDs to your phone number agent as follows:

You can also add these as actions as raw payloads as follows: